Return & Refund Policy

Your satisfaction is our priority at MatHaven. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items

• Items marked as final sale
• Items that have been used or washed
• Gift cards

How to Initiate a Return

To start a return, please email us at support@mathaven.com with your order number and reason for return. We will provide you with return instructions and a return address.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

If you'd like to exchange an item, please return the original item and place a new order for the replacement.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.